17 Years electric bike factory, Provide brand customized & ODM/OEM services.

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electricbikebattery-Shuangyeebike

FAQS

electric bike battery

electric bike battery

How far can I go on a single charge?

electric bike battery have a lot of size,shuch as 36v9ah,36v10ah,36v12ah,48v10ah,48v20ah,the bigger capacity the long range will go.

How far can I go on a single charge?

You should be able to travel up to 60 KM (25 miles) on a single charge just using the throttle on flat ground. The battery range may extend beyond 40 kilometers by using the pedal assist function, which has 5-levels.The actual distance achieved depends on the rider and cargo weight, wind, and terrain.

How long does it take to charge the Lithium battery?

It takes up to 5 hours to fully charge the battery. The battery will be 60% charged after 3hours

How much will it typically cost me to charge the battery in electricity costs?

It costs less than 5 cents to fully charge the battery. Once the battery is charged, the charger will shut itself down and will not draw more power.

What type of battery do your electric bikes use?

We use the highest performing type of battery on the market, Lithium battery, the same battery technology used in the Nissan Leaf hybrid car. This battery is far better than Lead Acid batteries of older electric bike models, and lasts longer/generates more power than other Lithium batteries.

Do I have to wait until the battery is dead before I recharge it?

No, you don’t. Our Lithium Batteries do not suffer from memory effect.

Does the battery recharge itself when I pedal?

Our bicycles don’t have a battery recharge capability because we use geared motors. We believe that the extra weight and cost of the recharging components are not worth it for the 5% extra charging benefit that you might get from pedal recharging. Plus a geared motor allows the bike to freewheel with no drag like on regenerative models, so if you run out of juice, you can pedal without resistance.

How long does the battery last before it needs replacing?

The battery should last for up to 32,000 kilometres (20,000 miles) which is equivalent to 800 full charges (cycle life is 800). Maximum battery life is achieved by using the pedal assist mode more than just the throttle.

How do I dispose of the battery?

The battery is 100% recyclable. Simply return it to us and we will send it back to the manufacturer for you, or take it to your recycling depot.

What about other battery features?

The battery comes with a 5V USB port for charging or running any of your devices that operate with a USB cable. The battery has a car ignition type lock and key assembly for On/Off and Lock. The battery locks firmly into the carrier for security.

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4 Comments

  1. i want to order a new battry 36 350 v

  2. ok May I have your email?

  3. Ralf Kampschulte

    TGK Procuctline
    Ralf Kampschulte
    Neuer Weg 5
    59469 Ense
    Germany

    Dear Sir or Madam,
    concerning our e-mail from 20/09/2024 we have not received an answer yet. We tried it once again without success.
    We have got 3 e bikes from your company in 2022 (see annex). Meanwhile one battery is damaged. Can we get a new battery from your company and what is the price including delivery costs to the above mentioned address?
    Your company advertises that it is easy to get spare parts if required, but unfortunately by now there was no reaction to our inquiry. This does not contribute to a good reputation concerning customer friendliness.
    We hope this way we will get an answer from your company.
    Best regards
    Ralf Kampschulte

    Annex:
    A5AH26
    Battery: 48V10AH Lithium battery in frame
    Charging hours: 4-6.5h

  4. Thank you for your patience and for reaching out to us again regarding your inquiry about the battery replacement for your e-bikes.

    We sincerely apologize for the delay in our response and any inconvenience this may have caused. We value your business and are committed to providing excellent customer service.

    To better assist you, please contact our team at ebike17@zhsydz.com. They will be able to provide you with detailed information about the availability, pricing, and delivery of the new battery to your address.

    We appreciate your understanding and look forward to resolving this matter promptly.

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